Challenging the Culture Debt Ceiling

Greenbelt, MD – July 22, 2025 — As organizations nationwide continue to grapple with rising workplace tension, burnout, and disengagement, Civility Management Solutions (CivilityMS), a woman- and veteran-owned management services firm based in Greenbelt, Maryland, is launching a nationwide awareness campaign to recognize National Civility Month (August 2025) and offer leaders real solutions to an invisible, expensive problem.

The campaign reframes civility not as a soft skill—but as a strategic leadership asset that directly impacts performance, retention, and revenue.

According to recent studies, incivility now costs U.S. employers more than $2 billion per day in lost productivity, absenteeism, and turnover—a growing “culture debt” that many leaders still overlook.

Led by CivilityMS Founder and President Laurie Sayles, the campaign introduces a powerful
slate of tools and events, including:

• The Executive Civility Toolkit – A free, practical resource for executives, HR leaders, and
  team managers, featuring civility scorecards, pulse surveys, team conversation
  flashcards, and behavior checklists.
• National Webinar – “Culture Debt Is Real: Why Civility Is the Business Strategy You’re
  Ignoring” – airing live on LinkedIn Wednesday, August 13, 2025.
• Private CEO Roundtable – “Civility Behind Closed Doors: A CEO Roundtable on Culture,
  Leadership & Accountability” – taking place virtually on Wednesday, September 10,
  2025.
• Social Media Activation + CEO Civility Pledge – Encouraging C-suite leaders to sign a
  digital pledge and receive a badge of commitment to respectful, accountable leadership.

“Civility is not soft—it’s strategic,” says Sayles. “It affects contract renewals, team trust, psychological safety, and innovation. When companies treat it like a leadership competency, they see measurable results.”

CivilityMS has delivered civility-focused solutions to federal agencies, Fortune 500s, nonprofits, and C-suite teams—integrating respect, emotional intelligence, and accountability into the DNA of daily operations. The company’s approach is built on the belief that culture is not an HR issue—it’s a leadership responsibility.

The campaign also features a downloadable infographic outlining the cost of incivility, and a “Campaign in a Box” kit to help organizations activate civility internally throughout August.

Registration & Resources:

• Register here for the free August 13 webinar
• Download the Executive Civility Toolkit
• Sign the CEO Civility Pledge
• Request an invite to the CEO Roundtable (Sept. 10)
• View the “Cost of Incivility” Infographic

About Civility Management Solutions

Founded in 2012, Civility Management Solutions (CivilityMS) is a professional management services firm offering acquisition support, training, conference logistics, and executive coaching to government and commercial clients that is a certified, woman and veteran-owned entity. With a mission to improve organizational performance through respectful leadership and operational excellence, CivilityMS is a leading voice in workplace civility and culture transformation.

Learn more: CivilityMS.com